Support

Contact

Contact Cardary support at xiaofuhai@outlook.com for account, billing, privacy, or product questions.

Use this page when you need help with an account, purchase, sync problem, import problem, or product question.

Support email

Email: xiaofuhai@outlook.com

Include these details

  • Device model and operating system.
  • App version if available.
  • Account email or sign-in method.
  • Deck name and approximate card count.
  • File type for import issues.
  • What happened immediately before the issue.

For sync issues

Avoid making many new edits on multiple devices while investigating. Retry sync on a stable network, then include the latest error message or screenshot when contacting support.